Frequently asked questions




questions about e-bikes? find the answer here.

What is an Electric Bike?

An electric bike, or e-bike, is a bicycle with an added battery and motor hub. Essentially, it is an Electric Assisted Pedal Cycle.

They are convenient, money saving, environmentally friendly, time efficient, stylish, fun and easy to ride!

How do you use the electric assistance?

In an nut shell, PAS electric bikes are just conventional bikes, but with an added battery and motor, that are ridden normally. Once the ignition is turned on, all you need to do is pedal and the assistance is activated. Pedaling triggers the motor and gives you a helpful push.  This gives you that cruising feeling for a much more enjoyable and relaxing journey. All this as well as getting some light exercise!

Why an electric bike?

Electric bikes have been steadily rising in popularity in the U.K, simply due to the fact that they are a fun, cost effective and environmentally friendly.

They are an affordable alternative to the time consuming, painful and expensive methods of transport that the most people will use for short journeys.

An added battery and motor hub are what give you the electric assistance to go 15mph with minimal effort.

More accurate journey timesNever be late again at the hands of slow traffic or the unreliability of public transport.

No Sweat!Even on the hottest of days, you can arrive at your destination as fresh as the moment you left. No need for showers!

Hill ClimbingNever strain to get up another steep hill again. Let electricity do the work!

Personal Fitness—With the option of pedaling, you can use the electric bicycle for light exercise or add it into your usual health regime.

Money Saving – With the cost of fuel increasing at an unpredictable rate, traveling around the city in a motor vehicle or public transport has become more expensive than ever. Electric bikes also gain exemption from all road expenditures such as MOT, tax, insurance, license, congestion charge, etc.

With these cost effective factors, an electric bike can realistically save you a great deal of money on your travel expenses.

Environmentally Friendly— By only consuming energy through electrical charges, an electric bike can reduce your carbon footprint and help preserve the environment.  Especially in comparison to a car or any other CO2 emitting motor vehicle.

How long does it take to charge?

Electric Bikes usually take about 5-6 hours to fully charge.

Most electric bikes come with ‘intelligent chargers’ that indicate when the battery is fully charged through an L.E.D light that turns from red to green.

Does charging the bike use a lot of energy?

Charging an e-bike is no different to having a T.V, computer or even a light bulb on for an evening. When you consider their efficiency in comparison to petrol or diesel based vehicles they are extremely energy efficient and can go a long way to reducing your carbon footprint.

What is the distance range of an electric bike?

An Electric Bike battery capacity will be usually be measured in Ah (amp hours), although sometimes it will be Wh (watt hours).

As an example, a 10ah (360wh) battery will get you between 25-35 miles range. A 15ah (540wh) battery may take you 50-60miles.

How fast do they go?

A standard 36v battery / 250watt motor will go approximately 15.5mph. These specifications are capped by U.K law and electric bicycles must adhere to these limits in order to be road legal and gain exemption from tax, MOT, insurance, motor licensing, wearing a motor cycle helmet and other form of road expenditure that other motor vehicles incur.

You can of course go faster than 15.5mph when pedaling! They are still bicycles!

Do I have to pedal?

Yes, as of 2016, the pedals need to be rotating forward to engage the motor.

Can an e-bike really save me money?

Yes, an electric bike can save its user a great deal of money!

Take a look at what you could be spending on travel currently.

An annual travel card for zones 1-4 cost £1860.

Average fuel costs for one car in London is £2,226 per year. And that’s before, tax, insurance, MOT etc.

In terms of charging costs, it works out at around 0.2p per mile. Cheaper than any other form of motorised transport!

Can I test ride a bike before I buy one?

Of course! Call us now. 0208 4503272