Terms & Conditions

The use of this website and access to all the services provided are subject to all of the following terms, conditions and notices. We reserve the right to change these Terms and Conditions at any time. Any such changes will take effect when posted on the website. It is your responsibility to read the Terms and Conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by our latest Terms and Conditions. Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire website.

Electric Bicycle Company Ltd’s website and related services are made available to you pursuant to the following Terms and Conditions of Use. Please read these terms carefully before placing any orders on electricbicyclecompany.co.uk. If you are under 16, you must let a parent or guardian know about Electric Bicycle Company Ltd’s privacy policy before you register or buy any item. However, we reserve the right to only accept orders from customers over 18. Please check back these terms often, as we may modify them in the future. Please stop using our website if you do not agree to our terms and conditions. The changes made to these terms will not affect an order you have already placed, unless the law requires this change. We recommend you should keep a copy of these terms for future reference.

www.electricbicyclecompany.co.uk is only available to those who:

–       Meet Electric Bicycle Company Ltd’s terms of eligibility for registration

–       Were issued a valid credit/debit card by a bank accepted by Electric Bicycle Company Ltd’s

–       Whose bank has authorised Electric Bicycle Company Ltd’s to charge their credit card of the total price of the purchased products.

Please note that when you order items, you are required to provide your payment details. You represent and warrant that the payment details you provide are valid and correct, and that the billing information refers to you.

When you order merchandise on www.electricbicyclecompany.co.uk, you authorise us to perform credit checks and, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions. We may use your personal information in anti fraud checks. The personal Information you provide may be disclosed to a fraud prevention agency, which may keep a record of that information. Please stop using this site immediately if you do not agree with these terms. Orders are subject to Electric Bicycle Company Ltd’s acceptance and availability. Please note that items placed in your shopping basket are not reserved and are still available for purchase by other customers. Prices shown on www.electricbicyclecompany.co.uk are in GBP and are inclusive of VAT. Electric Bicycle Company Ltd reserves the right to register for the VAT and include VAT to prices shown on the site in the future. Prices shown on www.electricbicyclecompany.co.uk are subject to change at any time during the selling period. However, all prices of the products will be honoured once the order is accepted.

Import duty or tax costs are at your charge. We recommend you read our Delivery Info.  NB. Overseas customers should be aware that they are liable for any customs/import duty, permits, product restrictions, quotas, and other local requirements. For taxes and duties overseas please contact your local office for more information. If your card is not in GBP, the total price will be calculated according to the applicable exchange rate on the day of transaction. Please note that items purchased at a discounted sale price cannot be returned. Once your order is placed, you will receive an email from us with the details of your order. This email does not signify that your order was accepted; it just confirms we have received it. After acceptance of your order, we will e-mail you to confirm your items have been dispatched.

Electric Bicycle Company Ltd reserves the right not to accept your order in the following cases:

–       We could not obtain authorisation for payment

–       Shipping cannot be delivered in your area

–       You do not meet the our terms of eligibility

We may refuse to accept and process a transaction anytime at our sole discretion. Electric Bicycle Company Ltd will not be liable to you or any third party by reason of withdrawing any merchandise, sold or not, from www.electricbicyclecompany.co.uk, or for removing, editing or screening any materials or content on www.electricbicyclecompany.co.uk, or for refusing to process or suspending a transaction after it has started processing. Credit cards, debit cards and the following systems can be used to make payments on www.electricbicyclecompany.co.uk: PayPal, Visa, Visa Electron, Visa Debit, Mastercard, Maestro. Payment will be debited from your bank account and cleared from your Electric Bicycle Company account upon dispatch of your order. Please note that you confirm that the credit or debit card used for payment is yours or that you are specifically authorised by the owner of the payment system to use it on www.electricbicyclecompany.co.uk. All credit or debit card holders are subject to validation checks and authorisation by the card issue. The issuer of your payment card may operate validation checks and may refuse to authorise payment on www.electricbicyclecompany. In this case, Electric Bicycle Company Ltd will not be liable for any delay or non-delivery of the ordered items.

Payments on www.electricbicyclecompany.co.uk are secure. All card transactions on our website are processed using HSBC Merchant Services. We will safely store the credit card details of our registered customers on our systems. These details are only used to process card transactions when you have initiated them. We take all reasonable care that is in our power to keep your order and payment details secure, but we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to your data (i.e. hackers).

We require a signature for any goods delivered to you, or the person the package is delivered to (i.e. gift). Once the purchased items are delivered and signed for by the person whose name is on the delivery address, responsibility for these items is yours or that person’s.

This Site contains material, such as any copyright, designs, trademarks and any other intellectual property and material rights referred to as ‘Content’. Content also refers to graphics, text, and photographs featured on electricbicyclecompany.co.uk. Your use of the website and its contents grants no rights to you in relation to this content, including www.electricbicyclecompany.co.uk software and HTML and other codes contained in this site. Law protects all Content featured on this Site, including trademarks, designs any related intellectual property rights of third parties that are mentioned or displayed on this Site. This Site is for personal, non-commercial use only. Unauthorized use of the Content of this Site may violate our Terms and Conditions, and may violate copyright, trademark, and other laws. You have no rights in or to the Content, and you may not use the Content except as expressively permitted by electricbicyclecompany.co.uk under these Terms and Conditions. Law prohibits reproduction or redistribution of any part of the Content of this Site, with no limitations, and therefore such action may be considered as a criminal offence and result in civil and criminal penalties. Violation of any part of these Terms and Conditions will automatically lead to the restriction of your access and use of the Content of this Site. www.electricbicyclecompany.co.uk may feature errors of content from time to time but cannot be liable for it. These errors will be rectified shortly. The following actions are prohibited: copying, modifying, reproducing, distributing, publishing, displaying, transmitting, performing, licensing, transferring, commercially exploiting, selling, producing a derivation from any of the Content of this Site, as well as any software, products, and services featured on this Site. You cannot feature any of this Content on your commercial Site. By visiting electricbicyclecompany.co.uk, you confirm your personal responsibility for your use of this Site. Electric Bicycle Company Ltd may deny you access to this Site on a temporary or permanent basis if you do not respect our Terms and Conditions and therefore if you abuse this Site.

Please note by using this Site and reading these terms and conditions you agree to indemnify us fully and defend us as well as our officers, directors, suppliers, agents, licensors and affiliates, and hold us and them harmless immediately on demand, from all liabilities and against claims, expenses, damages and losses, including legal fees, which would come from any breach of the terms and conditions by you. This includes if the use of your Internet account by someone else on this Site is caused by your action or your negligence. These terms and conditions, as well as your use of this Site do not imply any partnership, employment, joint venture or agency relationship between you and Electric Bicycle Company Ltd. You agree that you cannot and will not present yourself as an employee, representative, or agent of Electric Bicycle Company Ltd, and this protects us from any liability for your action (i.e. misrepresentation, act, or omission from you about Electric Bicycle Company Ltd).

If any breach of the terms and conditions does not immediately result in us taking action, Electric Bicycle Company Ltd is still entitled to use its rights in any other situation where you breach these Terms and Conditions. There will be no waiver and this indulgence shall not limit any of our existing or future rights.

These Terms and Conditions, policies and procedures shall be governed by and construed in accordance with the laws of the United Kingdom law without giving effect to any principles of conflict of law, and you consent to the exclusive jurisdiction relevant courts of the United Kingdom in respect of any conflict in relation with us, this Site, or any of these Terms and Conditions, policies and procedures, or anything else related to them.

Please contact us for any comments or questions about our policies.

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